San Jacinto Municipal Utilities

San Jacinto Municipal Utilities provides water and sewer service for half of the interior City of San Jacinto. The other half of the City and the outer areas are served by Eastern Municipal Water District.

Annual Backflow Prevention Device Testing
To comply with City Ordinance 1062, those who have a backflow prevention device must have them tested annually and report the testing to the City.
Get the form and a list of certified testers.

Water Conservation Notice
The City of San Jacinto has implementedithe Stage 2 Water Supply Shortage Measures.Learn more about the measures...

Learn more:

Green quest

Bill Payment Options

The City is pleased to offer several options for paying your San Jacinto Municipal Utility bill. To better serve our customers, San Jacinto Municipal Utilities water bills are now due on the 3rd of every month. Learn more about the City's billing process for water and sewer here:
Acrobat Welcome to the City – Billing Process Summary (in English)
Acrobat Welcome to the City – Billing Process Summary (en Español)

Drop Box Location
Photo of the dropbox

For security and convenience, the water payment drop box is now located along the Sixth Street entry gate.

Payments dropped off after 7 a.m. will be posted the next business day.

Mail-in Payment

Mail a check or money order to:
City of San Jacinto
PO Box 488
San Jacinto, California 92581

Pay in Person

Customer Service Representatives are available
at City Hall, 595 S. San Jacinto Avenue, on
Monday – Thursday
8 a.m. – 5 p.m.

Phone/Online Payment Powered by Paymentus Corporation

Pay your bill quickly and easily using a debit card, credit card, or electronic check.
It’s fast, convenient, and secure. Visa, MasterCard, & Discover cards are accepted.

Please note, some pre-paid debit cards will
be rejected by the issuing company. If your
pre-paid debit card is rejected, you will be
subject to additional fees. Use pre-paid debit
cards at your own risk.

The City will receive an instant notification of your payment and will post it to your account next business day.  For each payment, you will receive a confirmation number and you will be sent an e-mail confirmation for your records. 

Paymentus is the only official online payment affiliate for the City of San Jacinto.

Pay by phone: call (toll-free) 1-877-260-7818.

Pay online:

*Asistencia en Español es disponible pagando por teléfono.

The City of San Jacinto Water Department offers you the convenience of paying your bill via the internet or over the phone. There is no fee for using this service. The maximum payment amount is $200. Payments over $200 will require more than one transaction.

A Low-Income Senior Assistance Program was approved by City Council on July 19, 2011. See the Application Form and instructions on how to qualify.

For additional information please contact one of our customer service representatives at: (951) 537-6386

Water Quality

glass of waterAn assessment of the drinking water sources for the City of San Jacinto was completed June 2006. The City of San Jacinto Municipal Utilities' wells are not considered vulnerable to any potential activities associated with contaminants detected in the water supply. All City of San Jacinto wells are chlorinated to insure that we are providing the safest water for our customers.

Starting Service

Before starting a water account, please contact one of our representatives at (951) 537-6386 to confirm that the location needing service is within our water district.

Please note that starting water service with the San Jacinto Water Department will automatically start refuse and sewer service.

Requirements to start water service:

Forms to start water service:

To better serve our customers, San Jacinto Municipal Utilities water bills are now due on the 3rd of every month.

Ending Service

To end service, please contact one of our customer service representatives at: (951) 537-6386.

To better serve our customers, San Jacinto Municipal Utilities water bills are now due on the 3rd of every month.

Water Conservation

Learn 20 Ways to use water wisely a guide from EMWD.

Check out these sites for water saving tips and information:

Also of Interest...

Urban Water Management Plan (UWMP)

This Urban Water Management Plan (Plan) was prepared in accordance with the California Urban Water Management Planning Act (Act), which became effective on January 1, 1985 (see Appendix A.1). The Act requires every “urban water supplier" to prepare and adopt an Urban Water Management Plan, and to periodically review its Plan at least once every five years and make any amendments or changes which are indicated by the review. The City of San Jacinto’s (City) Plan is an update for the year 2010.


Water drop

City of San Jacinto
Municipal Utilities

595 S. San Jacinto Ave.
San Jacinto, CA
Phone: (951) 537-6386

Office Hours
Monday – Thursday:
8:00 a.m. - 5:00 p.m.
Friday: Closed

Starting/Ending Service Call:
(951) 537-6386

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Planning a Garden?

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